Effective Date:  June 26, 2023
This Privacy Policy describes how Nerho (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our e-commerce website (“Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our Website, create an account, place an order, subscribe to our newsletter, or engage in other activities on our Website. The types of personal information we may collect include:
– Contact Information: Your name, email address, phone number, and shipping address.
– Payment Information: Your credit card details, billing address, and other payment details.
– Account Information: Your username, password, and other account preferences.
– Order History: Information about your past purchases and orders.
– Communication Data: Any information you provide when contacting us or participating in surveys or promotions.

2. How We Use Your Information

We may use your personal information for the following purposes:
– To process and fulfill your orders, including shipping and delivery.
– To communicate with you about your orders, updates, and promotions.
– To provide customer support and respond to your inquiries.
– To improve and personalize your browsing experience on our Website.
– To send you marketing communications, newsletters, and special offers (with your consent).
– To conduct research and analysis to improve our products and services.
– To prevent fraud, protect our rights, and ensure the security of our Website.

3. Information Sharing

We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, and other business functions. We ensure that these service providers handle your personal information securely and in accordance with applicable data protection laws.
We may also disclose your personal information when required by law or in response to legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your information. You may also have the right to object to certain processing activities or withdraw your consent for marketing communications. To exercise these rights, please contact us using the information provided in Section 7.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather information about how you interact with our Website. You can manage your cookie preferences through your browser settings.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: support@nerho.com or 07083444463

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
By using our Website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
Last Updated: July 19, 2023